Q: I have 2010 CNC machine ever thing is working fine.  Recently I have changed my CAD software. The nesting software show the program correctly but when put to the CNC the file is not shown correctly.  Why the nesting software shown not correctly when put to the CNC cutting machine .

A: This problem is caused since the Nesting software and the CAD has been up to date but the controller software was not updated.
Please contact our after sales team they will provide you the software update
You can contact the service team via email:-   This email address is being protected from spambots. You need JavaScript enabled to view it.
Also contact us via Skype: service-steeltailor

 Q: The Fast Cam After installing the language is Chinese how to change the language.

A: Open the fast can software and select the language from the Menu and select English


If this you are not able to get. Please re-install the English version of the software, When you insert the CD you select English and continue installation in English.

Q:What’the different of cutting materical between  SteelTailor plasma cutting and SteelTailor flame cutting?

A: SteelTailor flame cutting machine is fit  carbon steel sheet . SteelTailor plasma cutting machine is fit for steel sheet metal.

SteelTailor Cable Connector is honored to connect Hypertherm Powermax105 with Cutting machines. As we all know, Hypertherm has made the most powerful Powermax-Powermax105. Powermax105 could detect consumables end-of-life, automatically turning off power to prevent potential damage to the torch or the work piece.

SteelTailor Cable Connector is a good helper to simplify the installation between plasma and machine. With this cable, cutting machine can be connected to plasma power easily.

SteelTailor Cable Connector is specialized to connect with plasma power, with one end connecting to cutting machines, the other to specific plug of plasma power, which is as simple as connecting to PC. Hypertherm Powermax105 is able to use this cable connector.

In one word, SteelTailor Cable Connector offers a quick connector solution for Hypertherm Powermax105.

Q:
How to connect plasma cutter with cnc cutting machine with cable connetor?


A:
One of Cable connetor link to plasma cutter, another link to CNC cutting machine. It is so easy and convenient.

Q: How to change the plasma machine  power source , We require the wiring color code for CNC interface plug Example , arc + arc - ,  ok to move , start 

A: The ARC+ is red, and ARC- is black.
To identify the other four wires.
There are two ways:
1. In AUTO mode, press IGNITING or CUTOXY, then use a multi meter to measure which two wires of these four are short circuited, these two wires will be START wires.
2. The other way is, go to DIAGNOSE in main menu, short circuit any two wires of these four, if the DLZ in INPUT becomes 1, which means these two wires are FINISH wires.
Please refer the attached document for details on how to connect the CNC wires to PMX 1650

Q:The prie of SteelTailor plasma power is higher than other suppliers?

A:SteelTailor  and a lot of plasma cutter manufacturers are partners, so  the price is reasonable and competitive ;  if the price of other suppliers is lower than ours. customers can only purchase portable cnc plasma cutting equipment  and  buy the plasma power from other suppliers.  Meanwhile, we will inform this back to plasma cutter   headquarters. To ensure that we are able to offer a reasonable and competitive plasma power.

Q) Can we use HyperTherm plasma MAX PRO 200 with power series machine?
 
A) The HyperTherm plasma cutter MAX Pro 200 is high current mix gas plasma. The plasma torch itself is bigger and weight is more than the normal air plasma Torch. Since power series is a cantilever kind of machine the higher weight of the torch cannot be handled.

Q) Can High Frequency plasma cutter used with SteelTailor Machines?
 
A) SteelTailor is well protected and can work with any issues with High Frequency plasma machines. When you connect such plasma machine make sure the ARC voltage feedback is taken before the High frequency transformers. In such plasma machines the high frequency transformer is the last part connected to the Torch terminal.